There is a slight chance your laptop keeps turning off due to the lack of storage. Have you checked if your computer has an overheating problem? Expand the devices one by one by one, right-click on each of them, and select "Update driver". Such a situation can be very annoying as you keep losing your work. Copyright 2022 | Technize.com, All Rights Reserved. Then update it to the latest version from the manufacturer BIOS. Okay, theres one more thing to try. It is recommended to check the basic hardware installation and the ATX power connectors with product manual, and next, to test the CPU check whether the CPU is compatible to the motherboard, CPU is installed correctly, and CPU power supply. If there is no load, the laptop will stay on all day. So whenever this issue happens in your computer or laptop, you should first check and fix the overheating problem. Select [CPU] tab to find the compatible CPU models. To find out if your CMOS battery is working or not, you can check your systems date and time settings the next time you turn it on. After downloading, run and install the .msi then Restart. Some of the fixes listed below are easy to do, while some might need you to contact a professional for help. It tends to happen when its running on battery power but has also occured when plugged in. 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Though this is less likely consider updating your graphics card drivers. Dont worry. If this solutions doesnt work, dont worry. check whether the CPU is compatible to the motherboard. Please add the peripherals one at a time to reconnect each device until you determine which device or cable is causing the issue. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Step 6: Open your browser, paste in the ID, and search for it. Temps were fine, and it just shut off again. These viruses or malware can be activated when certain programs or applications are running on your system. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. : If you cant find the official website of the manufacturer, copy the name displayed for your GPU and prefix it with driver update for. The internal hardware components of your laptop generate heat, and the cooling fan helps reduce the heat. I actually found a lead on Google that led to me running a few malware scans. The laptop would just switch to the battery if the adapter couldn`t supply enough amps . freeCodeCamp's open source curriculum has helped more than 40,000 people get jobs as developers. There are something you can do to fix your laptop randomly shutting down. This problem can be especially prevalent with gaming laptops like an MSI because, put simply, between a graphics card and a higher end processor, they can produce lots of heat. 4. You can follow the steps below to turn off the feature. Laptops that can be hibernated often have it enabled by default. Step 2: Switch to the Virus & Threat Protection tab on the left. Unless you can link these logs to another system component error log, it would be difficult to identify what exactly forced the unexpected shutdown. As soon as i turn it on (power button) it stays on for seconds and suddenly turns off again. This causes your computer to produce heat faster than the fan can dissipate it. If you use the PowerShell or Command Prompt option, you can also export the output to a text file with these instructions. It might be the same case with you, and a virus or malware makes your laptop randomly turn off. All other temps were below those. You shouldnt have to try them all; just work you way down until everythings working again. ), What is the conclusion? How to use laptop with external monitor and lid closed on Windows 11 Windows 10 has a fast boot/fast startup function, which uses a bit of battery. What noises did your computer make just before shutting down?Help support our channel:1. If you can't cope with the hassle of updating drivers one by one, check online for services that let you search for the outdated driver on your PC and update them automatically. Run your fingers over the sides and bottom of your laptop to check if its overheated. To check the Event Viewer logs and determine why the device was shut down or restarted on Windows 11, use these steps: Open Start. You don`t have a power issue . An avid gamer and a tech enthusiast who also has a knack for writing. There is another simple solution here too: Unplug all the accessories for your computer, especially those that are on USB. The first search result should be Windows Security. If the 4 ways recommended in this article fail to help, you should seek professional services. How to determine shutdown reason on Windows 11 from Event Viewer, How to determine shutdown reason on Windows 11 from PowerShell, How to determine shutdown reason on Windows 11 from Command Prompt, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Review: Thrustmaster T818 wheelbase makes direct-drive sim racing affordable with a catch, The Microsoft and Activision Blizzard deal is being scrutinized for the wrong reasons, Get this rare Destiny 2 armor set now before it goes away next week, Minecraft Legends celebrates over 3 million players, releases first update, 70% off Avast One for a limited time only. Therefore, you should have your laptop checked by experienced laptop repair companies or the manufacturers service centers. I have researched 4 ways you can stop your Windows 10 PC from randomly shutting down, so you can work without fear of being interrupted while doing important things on your computer. Replace with a higher wattage power supply, to cross-test it and confirm if problems can be solved. Visit MSI official website . For a better experience, please enable JavaScript in your browser before proceeding. well correct me if I am wrong but that is a sure sign of a dead battery buy a new one. Follow the steps below to do: 2) Remove the power, hard drives, the battery, and any attached peripheral devices. Restarted the laptop and ran FurMark without AA, ran for a few minutes, then still shutdown. I cant take it too authorised dealer to relace it. Chris Martin is a professional tech writer. Ever wondered why we have to keep updating Windows now and then? The first few search results will show the exact name and manufacturer of your GPU. 3) Click Choose what the power buttons do on the left. If its loud, it may be broken and need to be replaced. Windows is up-to-date. If you were to combine writing and gaming, you would get me, Shreetesh. Having your laptop shut off for no explicable reason is never good even if you arent in the middle of something, in part because it might be a hardware issues. MSI laptop shuts down immediately upon turning on Although its a frustrating experience, we all expect a near perfect experience or performance with our laptops. While many MSI users are familiar with the depth of computer software, some might not know about the BIOS system. If you have any questions leave them below and one of our HP Certified Technicians will answer you. The supply gets pretty hot. Ran hwmonitor as well a game in windowed mode, so I could watch the temps. If your suspicions turn out to be true, you can opt to change these parts if possible. If possible, replace the power supply unit with higher wattage is also a good choice to troubleshoot the problem. In my case, this would be driver update for Intel(R) HD Graphics 520 drivers / HP HP EliteBook 840 G3. Theres no doubt that regular maintenance of our laptops has a great impact on the processing speed of our laptop. If your Windows 10 PC shuts down abruptly, the first thing I would recommend you do is to check if it's overheating. 4) After updating, restart your computer to take effect. 3) Press and hold the Power button for 60 seconds and release. If you find any wire that is damaged, be sure to get it replaced immediately in order to avoid damage to your laptop. NY 10036. RE: GT780DXR CPU overheating problem. 6) Restart your laptop and see if it fixes the issue that your laptop randomly turns off. Surface laptop studio fan not running and got very hot I searched for it and cant find it. To configure the laptop to use an external display as the primary monitor, use these steps: Open Settings. If you suspect your computer is automatically shutting off due to overheating, you can quickly open it up, perform maintenance, and make repairs. If the CPU installed in a right way, please check the CPU power supply and 24PIN power supply are well connected. My computer has been running fine and then suddenly started turning off on its own. There are two ways to update drivers: manually and automatically. Manually update drivers: you can update your device drivers manually by going to the manufacturers website, and searching for the most recent correct driver for each. Visit our corporate site (opens in new tab). #1. 3. MSI OVERHEATING TURNS OFF AUTOMATICALLY Im from nepal have bought msi gs75 laptop with rtx 2080 super max q with 10th gen intel from USA and had it delivered here. I just ran Prime95 for a bit, no problems. New York, MSI GT70 won't fully shut down | Tom's Guide Forum Try booting the computer; if it can be powered on normally, then the problem may come from other peripherals. Go to Download driver and firmware for Surface, choose Surface Laptop. An MSI laptop might shut off by itself for a few reasons. The missing or outdated device drivers (such as your motherboard driver) can cause your laptop randomly turning off itself. If you read this far, tweet to the author to show them you care. Use a compressed air vacuum cleaner to dust your laptop. An easier way to check for the hardware problem would be to go into Device Manager and check some of the hardware components on your laptop. Remove all the external peripherals such as USB devices, USB flash drive, Hard drives and PCI-e cards. One user reported that they opened their MSI laptop and found that the hardware cables were loose and kept getting temporarily disconnected, resulting in the system crashing repeatedly. When u go to advance power options - there is option at the top for time to switch off Disc while its idling. Hit ENTER to open it. It is best to do your research and find out which suits you. JavaScript is disabled. Highest I've seen is 90 C. But it's shut off anywhere between 65 C - 90 C. Last one was running steady at 71 C. Vents are clean. Check each log description to determine the time and reason for the shutdown. The shut off seemed to be random, regardless of demand during the game. This article takes you through 4 less complicated ways you can fix a Windows 10 PC that randomly shuts down. If the drivers crash, you may experience these random shutdowns. MSI laptop shutting down 5 seconds after turning on. 4) Click Change settings that are currently unavailable. Please delete unnecessary files or move the files to an external storage device if your storage is full. 3) Click the Update button next to the flagged device to automatically download the correct version of the driver (you can do this with the FREE version), then install the driver in your computer. Copyright 2023 Micro-Star INT'L CO., LTD. All rights reserved. Click on [Windows icon] --> select [Power icon], pop-up context menu will include options such as sleepshutdownrestart etc. What option do you currently have selected ? The screen goes black, the keyboard stays on. While playing a game yesterday, it instantly shut off. Some gadgets are designed to vacuum computers and laptops on those tiny exhaust vents or grills, even the keyboard. Some users reported that turning off fast startup stopped their laptops from randomly shutting off. The most common problems are related to system BIOS, which involves updating some system software. We have other methods. You can follow the steps below to change your CMOS battery. MSI Laptop Can't Shutdown or Restart When I try to shutdown or restart my laptop through the regular means of doing it through the Windows icon and power button, my laptop stays stuck at the same screen. #1. Now I wanna start again and it turns itself off like if you would hold the startupbutton after a random number of minutes into a level. Does your laptop randomly turn off unexpectedly? Also, an outdated BIOS can cause problems shutting down your laptop. You can plug in the bootable USB or insert the disk, wait for your system to recognize the peripheral, and follow the on-screen instructions. In this video, our Certified Technician works through the step-by-step process that we would use to fix this shut-off problem. This way you can avoid problems like overheating and sudden shutdowns. Find out why and how you can fix them! Please check out. Hopefully yall have the reliable performance you expect from your computer. However, these events will help to understand what happened and where to continue looking. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Type above and press Enter to search. Ensure to choose the drivers that are compatible with your Windows version. Learn how your comment data is processed. May 5, 2021. Heres how it works. Some of the most common causes include full storage, laptop overheating, CMOS battery malfunction, or a faulty battery. it's the equivalent of a hard reset. 2) Run Driver Easy and click the Scan Now button. I got 19.5V. To check if your CPU is compatible with the motherboard, please refer to the compatibility report on MSI official Website. Some of the most common causes include full storage, laptop overheating, CMOS battery malfunction, or a faulty battery. After you run the BIOS setup, let your laptop idle for a while to see if it turns off automatically. This is especially common with old or even new laptops, which can shut down abruptly after excessive charging or prolonged use. Laptops have a fail-safe mechanism that turns itself off if the components get a little toasty. These are your RAM, your motherboard, drivers, USB controllers and more. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making mistake when installing. After it turns off , can you imidiatley turn it back on again ? Instead of doing that, you should check the manufacturer's website and download updates from there. Each time the game launches it goes to sleep. Unfortunately, its been reported that the thermal paste that comes with many, even higher end gaming laptops, might wear out and eventually not provide the thermal protection the computer needs. Windows 10 is optimized for fast recovery from sleep, shutdown, and hibernation. Anyways try to downclock the card while on adapter say maybe 10% , and also the mem freq. MSI OVERHEATING TURNS OFF AUTOMATICALLY : r/MSILaptops - Reddit It may not display this or other websites correctly. 2 days ago it shut down casually watching a video on YouTube, then it tried . Tip: You can visit the manufacturers website and download the updated version from BIOS. EC Firmware, BIOS are all up-to-date. But these approaches aren't recommended for beginners and those who don't work with hardware as engineers. You are using an out of date browser. Finally, replacing the thermal paste on the processor is the last resort, only because most users will find it to be the most involved process. http://www.cpuid.com/softwares/hwmonitor.html, my favorite World of Tanks :) is that a software?? Driver Easy will automatically recognize your system and find the correct drivers for it. Since the heat has nowhere to go, your device boils over. These updates include all the necessary system drivers for most of the hardware as well. Seems like you should pursue the warranty on this laptop. The fast startup feature in your laptop may result in the abrupt shutdown, and you should check and turn off the fast startup feature. Try accessing the BIOS Setup Utility using one of the procedures described here. 4) Click Change settings that are currently unavailable. Fan was running at full speed. This guide will show you the steps to check why the device shut down on Windows 11. The answer is to help our laptops run efficiently. If you already have one installed, update it and then run a full scan. 5 Ways to Find Printers IP Address (All Brands), Fix: System Cannot Find Any Bootable Devices, Ink Cartridge Not Recognized? (Choose shutdown to turn off the PC) How to end Windows background tasks and processes When Windows 10 is running multiple programs, the system might freeze up and unable to close existing processes. Step 1: Press the WIN key on your keyboard and search for "windows security". The first, and easiest, is to allow for proper ventilation on your laptop, including checking cooling fan ports and other external components for debris and dust and potentially getting a laptop stand that allows any bottom ports to get airflow. I don't "think" its an overheating problem, but I could be wrong. MSI GT780 Laptop Shuts Off During Games | TechPowerUp Forums We know that your time and money are valuable so we review each piece of equipment with the utmost of care, always looking for what will work for you. LAPTOP RANDOMLY SHUTS OFF DURING GAMING : r/MSILaptops - Reddit